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Our Policy
.gr guaranties the market’s highest product and service quality.
In case you are not completely satisfied by our products or services, please contact our Customer Service Department calling +30 25310 20537.

In order to manage your personal data we use these categories:
1) Information you give Us:
We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.
2) Automatic information:
We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at if we cannot recognize you, we want you to be aware that these tools exist.
3) E-mail Communications.
To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from if your computer supports such capabilities.

Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as 1-Click purchasing, New for You, personalized Amazon Honor System greetings, and storage of items in your Shopping Cart between visits.
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies. However, cookies allow you to take full advantage of some of .gr’s coolest features, and we recommend that you leave them turned on.

There are two different ways to pay for your order:
1) Paying with your credit card (VISA, MASTERCARD).
The collection of your card details, their verification and the charging are performed in a secure environment (SSL) of the Eurobank bank.
.gr does NOT handle or store any of those details.
2) Making a deposit to a bank account:

-EUROBANK: 0026-0140-15-0100682613
IBAN: GR47 0260 1400 0001 5010 0682 613 (abroad transfers)
SWIFT-BIC: EFGBGRAA (abroad transfers)

-PIRAEUS BANK: 5353-018742-711
IBAN: GR19 0172 3530 0053 5301 8742 711 (abroad transfers)
SWIFT-BIC: PIRGRAA (abroad transfers)

The order number must necessarily be provided as your deposit scope and can optionally be accompanied by your full name. Please note that your order will only be fulfilled once your deposit is verified. The verification is performed by specialised staff in who electronically check the deposit account status. Alternatively, if you want to speed up the process, you can fax the receipt of your deposit to fax number: +30 25310 20537.

A delivery charge has to be paid for every order you place. This charge depends on the recipient’s location.

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